At Navigators Insurance, a part of McLean Hallmark Insurance Group Ltd., our role is to provide you with the best insurance value that combines coverage, service, and price. We also provide personalized service that includes professional advice, ongoing policy maintenance and claims support. When an issue arises regarding your insurance coverage, we are your advocate using our experience and leverage with our insurance companies to best represent your interests.
We are compensated for our sales and service work on a commission basis. Commissions vary by policy type but generally are 5% to 12.5% for auto policies, 10% to 25% for property policies and 10% to 20% for specialty lines including watercraft, valuable articles and recreational vehicles and are paid each policy term. Policies placed with Facility Association have commissions capped at $310 per vehicle.
The vast majority of our personal insurance business is placed with the following companies:
- Aviva Insurance*
- Chubb Insurance*
- Economical Insurance*
- Guarantee Company of North America*
- Intact Insurance*
- Royal & Sun Alliance*
- Facility Association
In order for us to maintain strong relationships with our contracted insurance companies we work with them to place business that best fits their target niches. Some insurance companies provide an incentive through profit sharing arrangements if we achieve certain growth, retention and portfolio profitability targets. The insurance companies are noted with a star beside their name have these arrangements in place with our office. These contingent bonuses are never guaranteed and do not influence where we place our clients’ business.
McLean Hallmark Insurance Group Ltd. is an independent company that is 100% Canadian and family-owned. Unlike many of our competitors, no insurance company owns any portion of our company and we are not contractually obliged to place a specific amount of business with any of the insurance companies we represent. We have borrowed funds from one of our insurance companies (Economical) who assisted us with a recent business acquisition but this loan was done at regular market rates.
Your insurance company should have provided you with a consumer code of rights and responsibilities. If you do not have a copy it can easily be obtained from their website. If you have any questions regarding this or any other aspect of your insurance please contact us.
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